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FREQUENTLY ASKED QUESTIONS

Q. Do I need to speak to my vet before booking an appointment?

A. YES, as a Veterinary Physiotherapist I work under the Veterinary Surgeons Act, this means you must have permission from a vet before I can treat your animal. 

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You may wish to speak to your vet first before contacting me, or alternatively I can speak to them on your behalf. Download one of my veterinary referral forms to send over to you vet.

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Q. Do I need to be present during the appointment?

A. YES, I would advise that you are around during appointments, especially when I first meet your animal. This way you can be there to reassure them during the session and I find that patients are more comfortable with their owners present. 

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If I go on to see your dog/horse regularly, there may be occasions when I am happy to treat them without you being present. 

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Q. How long will my session last?

A. Initial sessions will last 1 hour, and follow up appointments 45 minutes. The first appointment takes slightly longer as I will take a history and carry out a thorough assessment of your animal's gait, muscle build/tone and joint range of motion. I also like to give your dog/horse some time to get used to me before I begin treatments. 

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Q. What should I expect for my first appointment? 

A. The first time meeting yourself and your animal I will begin by asking you about your dog/horse and their history (previous injuries, health problems etc.). This will be followed by a gait assessment, range of motion testing, and muscle palpation. After this, I will treat your animal using manual therapies. Finally, I will draw up an exercise plan for your animal to be completed in between appointments. 

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In some cases where an animal is particularly wary or cautious of me, I may not be able to get hands on and treat during the first appointment. If this was to happen I would work on building up their confidence and giving them time to get used to me. 

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Q. Does my pet insurance cover physiotherapy treatment?

A. Some insurance policies will cover the cost of complementary therapies, which does include physiotherapy. 

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Q. Do you offer out of hours appointments?

A. YES, I can be flexible with appointment times and will do my best to accommodate you. Appointment slots will include some evenings and weekends. 

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If you have any other questions please fill out a contact form below and I will get back to you as soon as possible. 

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